Report on Roleplays

In this guide, we explain the roleplay report β€” a complete breakdown of what it includes, how to analyze it, and how to use it to improve your skills.

After completing a roleplay, you receive an automatically generated feedback report. 

What's on the Report Page   

The roleplay report page consists of three sections: 

  • Overall Assessment (located on the left, in the scoring panel)
    Here, you will see the total dialogue score — a composite average of your performance across all skills assessed in the scenario.
    Immediately adjacent, your scores for each individual evaluation criterion are displayed.

  • Brief Dialogue Summary (positioned on the left, below the scores)
    This section contains a descriptive overview of your performance during the dialogue. It details the specific skills and competencies you demonstrated, highlighting your key strengths and identifying areas for further growth.

  • Dialogue Analysis (located on the right)
    Here, you can review the complete conversation transcript, accompanied by concrete, actionable recommendations designed to enhance the effectiveness of your communication.


Contents of the Dialogue Analysis Block  

In this block, you will see your entire dialogue presented line by line, along with specific prompts suggesting how the responses could have been improved.

ElementWhat It Displays
AssistantThe phrases spoken by the AI.
YouYour line in the dialogue.
Suggested ImprovementA more effective version of your phrase — along with an explanation of why it is likely to work better.
Bonus TipRecommendations that extend beyond a single phrase. They suggest further steps you can take in the future to better steer the conversation, achieve the goal more efficiently, and enhance the overall impact of the communication.

πŸ’‘ Simply put: "Suggested Improvement" teaches you how to say it better. "Bonus Tip" shows you what else you could do.


What Else You Can Do with the Report  

The report is not just food for thought. You can actively work with it. 

ButtonFunction
PrintSave the report as a PDF or print it out for yourself, your trainer, or your manager.
ReplayGo through the roleplay again to immediately apply the feedback and improve your result.


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